Advance Auto Parts

I went in there to see if they could test my car battery. Not only did they but they sold me a new battery at a very reasonable price and Installed it. The Manager (Brian E) did the install and he ended up having to take two brackets off my vehicle and then he worked really hard to get the battery block off without breaking it. It took some extra time but it was so worth it. When I got home I researched the battery and found that not only did they install it as part of the price but when i compared prices on the same battery other places the price I paid was great. I would totally recommend them and I will be back.

The store, its inventory & the UPS drop-off are all superb, but John is the best! He is knowledgeable, helpful, patient, & his customer service skills & personality are stellar! Especially for a Friday evening! Thank you!

Had a highly trained professional he was very courteous and polite especially late at night. This is a great turn around for this store. You have a great hire with him. Had the fluids we need and had a quick turn around time on out of stock parts if we needed them.

Love this place! I only ever use autozone if I have to which is rare. Staff here are amazingly helpful and much more knowledgeable than most auto stores. You can tell they love their job and enjoy helping others.
Was in this past Saturday and saw the guys were doing everything they can to uphold store and state policy on masks without escalating to extremes even while the man who refused to wear a mask was starting to walk behind the counter (which is when they finally mentioned calling cops). I commend these dudes for trying to uphold this policy and not give the man the attention he wanted.
When he started behind the counter I felt the need to step in and help to shut the dork down and tell him to leave.
Again great job guys and keep up the good work and great prices!!!

Very helpful and courteous. I had to return a cv axle I ordered online. The order showed the correct part # but the box was not marked and the axle was about 10" too long! Wrong part! The other 3 items ordered appear to be correct. The store graciously processed the return and I ordered the right part through them and can pick up the next morning! Fast! Many thanks. (Store in Manheim, PA)

Jomar was amazing. He was kind and helped me learn about changing the battery. He treated me like a person and not like a woman that didn’t know about cars. I was thoroughly impressed with his interaction. Highly recommend this store.

I visited this store to purchase windshield wiper blades. The desk clerk asked for my make and model of my car and also year of my car. This enabled him to find the proper blades for my windshield. He offered me several options and I decided on the Bosch wiper blades. The clerk then installed them for me and that is what I love about Avance Auto Parts.

In and out with a new battery installed at no extra charge in less than 20 minutes. Also had new wipers installed on another occasion and was in and out in 10 minutes. Knowledgeable and friendly staff.

The folks at this location are typically very helpful. There have been several times where they do not stock an item here but have it at nearby stores which is inconvenient. Prices in general at Advance Auto are more expensive but with sales and coupon codes you can get some real deals.

As a retail manager I understand good customer service and how important good reviews are. That said, the Manheim Advance personnel are awesome. Every time I walk in there the people are extremely helpful and understanding. The aren't mechanics but you'd never know it to talk to them. I was working on my Jeep Cherokee exhaust on Sunday and as I'm sure everyone knows, exhausts can be a pain in the butt. So, after three trips I decided to try Auto Zone next door. I still didnt have the right part. I decided to go to Advance again and just purchase a plethora of exhaust adapters. I'm sure you can imagine the many receipts I had. Well, today I had to return the parts I didnt need. I had the pleasure of working with Mandy R. Of course I didnt have all the receipts I needed (4 trips) but it was not a problem for her. She refunded all I had and even asked if I wanted to combine the refund to my cc card. I will always offer you the first opportunity for my business (even if it means I order online). Thank you for restoring my faith in retail customer service.

Went above and beyond to help me get my UPS delivery!

Great store here. Jay offered excellent service. I have been a loyal customer for over ten years. I wouldnt go anywhere else.

Very helpful employees.

The gentleman that waited on me was very pleasant and waited on me right away. Thank you Orville because you don't find customer service like that anymore.

Always have what I need even doing these rough times I was able to order my part pick it up outside online ordering is very easy to use and the person working there brought my order right outside to my car

I have been using AA in Elizabethtown for years, this one in Manhiem is as good as they are, very friendly staff and helped me out with getting the right parts the first time.

Great Place to buy parts from. I mainly buy some detail stuff, but customer service is great. Pricing is reasonable

Great place to find all your Automotive needs.

Got new wiper blades. They recommend the best ones and installed them for free.

Great service, had a good experience. Guy was really nice and helpful.