Keusch Auto – Portland

Developed a flat tire and immediately took Portland exit ramp off I69. With no prior knowledge or experience with Keusch Auto, I was happy to find this repair shop. I was on a tight schedule for a critical appointment. I explained this to the very welcoming front desk personnel. They immediately assigned a tech and had me back on the road in under 15 minutes.
If my experience is representative of their typical service and focus on the customer, I would highly recommend this shop for your auto repairs. Clearly the ownership/leadership of this large operation is doing it right!

Our car broke down on the highway and we randomly pick Keusch to tow the vehicle too, and I am SO thankful we did!! They were super helpful and responsive even though they didn't end up doing any work for us. If we lived closer we would absolutely be repeat customers!

I got a flat tire right outside of Portland, and luckily when I got off the exit ramp, Keusch Auto was right there! Everyone was super friendly and super nice and they even gave me a deal on my tire!! I definitely would highly recommend them.

We stopped in because we had an issue with our car on the way to Ann Arbor. The staff was friendly and quick to jump into action. They did not hesitate to help us when we were in a bind and fixed the problem asap! We are so thankful and we highly recommend this place for their customer service! Thank you.

We dropped the car off after close on Thursday evening and they managed to get all the issues dealt with by the end of the day, in time to use for the weekend. When we picked up the car, we noticed the difference immediately.They were fast, good and convenient. Thank you!

Keusch’s continues to be my #1 choice for all car maintenance needs. I was able to schedule an appointment exactly when I needed it and the work was done in a very timely manner. The staff are friendly, prompt and informative. I trust their work and will be back again.

Keusch Auto did a great job in identifying and fixing the problem with my car. The were a joy to work with and their communication was first rate. I will be taking my vehicles to Keusch Auto and highly recommend them.

I just want to thank your staff for such great service. They took care of my car within 20 minutes, gave me a bill for $0 and told me to have a nice and safe rest of my 400 mile trip. I did arrive at home safely and have told all of my Michigan relatives of your wonderful service. There are still good people I. This world! Thank you. Thank you!

Honest. Trustworthy. Rare in this world of reputations. Used them for many years and consistently happy. Recommend to everyone without hesitation. Professional and friendly. They take care of your vehicle like you were their mom. For sure, there isn’t words to describe adequately this excellent group of people and their work. Even under new ownership the staff has not changed.

Always a great experience. Called from the road for oil change and tires rotation when I had an extra minute between errands. Got right in. Wish it was still 100% Keusch but 🤷🏼‍♀

Had a flat tire early in the morning just as I was heading into work. They were already open and got my car is as soon as I handed them the keys. Tire was fixed in less than 20 min and I made it to work in GR on time.

The service was quick and spot on. Great service, great people. Will definitely be coming back in the future.

I have nothing bad to say therefore I'm giving it five stars! Very clean and friendly environment. The tire selection is amazing the service is out of this world last but not least the service advisors and technicians are amazing and very courteous

The guys up at Keush are honest and always willing to work on price with me before committing to any work. They've always done a great job fixing everything up for me and I'm beyond thankful for their kindness and good work!

I've been meaning to write this review for quite some time now. But a few years back my son and I were driving a classic car home from Massachusetts to our home state of Minnesota. Late one night we broke down on the freeway, my 10yo son was scared as it was dark and it seemed like we were in the middle of nowhere. I looked up the nearest service place that offered towing and called for a tow, they were there in no time! The service was great, they even dropped us of at the nearest hotel. The driver asked if I wanted them to make the repairs and I said yes but keep the original parts and try to use only genuine parts as its a very collectible car. I woke early in the morning to a call saying the car was fixed already, they even went out of their way to fix the broken part to fix the car...keeping it all original. The charged a very fair price and the service was fast and friendly. Thank you so much Keusch! -you kept our trip a great memory instead of a tragedy.

Joe was extremely helpful and provided stellar service before and after my visit.
All my concerns were addressed. My truck is my baby and the team did a great job of taking care of her.
Thank you so much.

Loved , the professionalism and the speedy service definitely will be using them again and recommending them to my friends, coworkers, and family.

Great service and awesome customer service!!!! Had oil change done and the price was very reasonable!! Definitely recommend to others.

I really like service, it was done very professionally. People there always polite and honest. The price is also good. I really appreciate personal client-centered approach and help every time I need service my car. The appointment possible to book next day. I very happy I found service center that is very quality and professional. I always happy after they service my car, no problems at all!

This place is the best! They saved our vacation! Kevin and Andrew were wonderful and very helpful!