Advance Auto Parts

The staff here goes above and beyond. I needed a new battery for my VW and called around to several auto parts stores in the area, and this store was the only one that was willing to install and recode it. Nash was incredibly friendly, knowledgeable, and helpful. Best car parts store in the area.

I received excellent service there purchasing a new car battery. The sales clerk assisted me with my purchase and installed it in my vehicle.

Normally I go into stores not expecting much in the way of customer service but this store is IT in terms of good customer service. The first time, this young guy with blondish hair, helped me with what I was looking for and offered to fix it in my car which he did. I met him again and he helped me again.
The other time, it was this other tall young guy, who helped me to get the best wiper blades and installed it. I didn't even ask, he offered. I've had the worst luck with getting a good set of wiper blades but what he recommended was great!
Management should pay attention to this store and honor the employees there, they're simply great!

While in Mount Airy, MD our battery died. Shout out to Dre at the Damascus, MD store for great service regarding the battery we just purchased there. Dre was very personable, friendly, and professional. Dre expertly installed the battery at no additional charge. The Advance Auto Parts in Mount Airy ,where we stopped first, the woman who waited on us there was somewhat snippy, and refused to install the battery. We said 'adios' to her and headed for our usual Damascus, Advance Auto parts. As usual, outstanding service with a smile. Thanks, Dre, for helping us out.

Zack, Nash, and another young fellow did an above beyond job on installing a new battery for my 911. Professional guys who loved what they do! Highly recommend and will be back.

Advanced Auto Parts (specifically Kaylin) went above and beyond to help me with a dead battery. I felt like they really cared about me as a customer and helping me get my problem fixed. I would definitely go to them again.

Great Customer Service. Clear and including pictures diagnosis report. Repair options provided including priority so as to enable customer make an informed decision.

I stopped by on a whim -- I have a Western Snowplow that needs its hydraulic fluid changed, and had difficulty discovering (in Western's documentation, web site, and with google searches) exactly what tool I would need to drain out the old fluid. At Advance Auto Parts a salesperson gladly came out to my truck (with the plow attached), examined the drain plug, and after a couple of guesses, found the tool I needed (which cost me very little). This isn't the first time this place has helped me figure out what I need to solve a new problem or confusion. Highly recommended.

Great service. Very polite young men. installed my new windshield wipers in the pouring down rain. Definitely recommend them!

Guys were personable and professional. He tested and replaced my battery on the spot. Its great to have this service.

The staff here are extremely courteous, competent, and helpful! And if you don't know everything, they don't judge! ;)

Outstanding service! They always have parts in stock and the kids who work there are cool guys and enjoy the job they do.

The guys working here were very good and extremely helpful. I will be returning and will refer people to come to this store. 😄

Friendly and helpful staff. Mistakenly bought a product and they allowed me to return it without a hassle.

Great service and selection for a small store. Highly recommended for Damascus residents.

Best Auto parts store I have ever been hands down.

Kevin was very helpful and tried to find as much info ad I needed.

My go to place for parts in Damascus. Amber and Dana are ALWAYS helpful...

Always have what I need for my truck...and the employees love my dog! 😀😀

Friendly and helpful staff. Usually has most parts in stock