L.L.Bean

Yesterday my wife called L. L. Bean and spoke to a salesperson named Raymond who was incredibly empathetic and helpful.my wife was attempting to buy clothes for her mother who had purchased some items on their website a few years ago. Raymond did the research , found what my mother in law had ordered, picked out some clothing in her size and when we arrived at the store, my wife was thrilled with his good taste. Raymond wasn’t at the store today but I we really appreciated his great customer service! This is just one reason why L.L.Bean is a great place to shop. Their staff is AMAZINGLY HELPFUL! The store wasn’t packed with customers and they definitely had plenty of staff ready to help us.

It a nice place to shop expensive but still a great place to shop the cashier there is very nice .

I had a wonderful experience at LL Bean today. Angel spent a generous amount a time with me to find the right items for my trip. She was truly knowledgeable and even assisted in ordering items that were not available in the store.

It is neat, clean, welcoming and off course great products with high quality for all seasons. One of my favorite store to buy. I have to acknowledge that the items are high ends products, and also are expensive but affordable. You will not find yourself with another person wearing the same clothing.

Great place, good quality merchandise in Yonkers, NY. I took the train and the bus front NYC. I like to do shopping in person!The staff is so friendly and gives you great customer service! I love LLBean!!!

We bought a jacket for my 5yr old 13 months ago. He’s 5 and wore it to death last winter and the beginning of this winter. The zipper was always a little hard to use. It stopped zipping. I was frustrated every time I zipped it up. My son couldn’t do it at all. I knew it was out of warranty so I called customer service. They said they could repair it but it would take 8 WEEKS! Dag. Can’t do that. They said to take it to my local store and ask to exchange or return it even though it’s out of warranty. Ok? Sure. So I went to the Yonkers store. They saw the jacket and how beat up it was. Of course they were hesitant to exchange or return it. I would be too. Najib, the manager on duty came and helped my wife. Even though he was hesitant (reasonably so, my kid isn’t easy on his clothing), Najib let us exchange it. I’m writing this review to show how good a company LL Bean is and how well they handle the grey areas of retail. He could have sent us on our way but he was calm, cool and really helped us out. I’m not a jerk who takes advantage of return policies like so many people do. It’s those folks who ruin it for the rest of us. The fellows at the Yonkers store were solid. Id happily have them on my staff and the Bean should be proud to have them at the Yonkers store helping families like mine sort through tough aspects of the retail relationship. Shop here. They’re good people.

They were great staff clothing and merchandise was well-organized. I would go back and recommend to our friends

great outdoors store. a bit pricey, but they have quality products.
it's more of a clothing and footwear store than an outdoors store, but they do have a decent , but somewhat limited supply of camping gear

Great store , always greeted with a smile helpful staff , campers heaven

Staff was excellent in helping me with an exchange of a defective backup. In and out with no hassle.

The store was well kept the staff adhered to CDC guidelines all while delivering first class customer service. They're very knowledgeable about the products. I like that you can browse without staff bothering you BUT if you're the type of shopper who will need a staff members help there to help

Someone is there to help. Gotta Tex Women 3/4 Blk size 2X for $250+ tax. Best price for a Tex.

Friendly staff, quality products! The store is always clean and organized. Great selection of men’s and women’s items. The customer service of LL Bean is top notch, which makes me confident in every purchase. Whether you ship in store or online, you can trust that they’ll ensure you love your purchase or assist in an easy return process.

Bought some shirts online but they weren't a good fit so we went to return and try other sizes in store. Everyone in the store was lovely, from the woman who processed our return, the other associates throughout the store to the cashier at the end when we were done. Especially Anna though who was wonderful and very knowledgeable about the different styles and helped us fine exactly what we needed while we shopped. We left happy and with what we needed.

The atmosphere is incredible, the staff practically greets you at the door. Having gotten catalog over the years it's nicer to see display in a store. There should be more ll bean stores around the country

LL Bean is nice, and they sell good quality products. I only visit here when I'm in the area. Mainly, because they can be a but expensive. I usually buy here when there's a sale. If you're looking for quality, and different products that will last ( a long time), then you might like this place.

D (Dee?) was very helpful, very polite.. welcoming, greeted everyone.. Great sense of humor and joy to have their assistance. Thank you!!

First time going to this location. I was very impressed as in every L. L. Bean store I ever been too. Well organized with knowledgeable Staff. Customer service are friendly and very helpful. They have all different size, colors, short, medium, long lenght coats. I was very happy with my purchase.

I love ll bean. This place is one of my favorite stores at the ridge hill. Clothes are of great quality and truly last forever. I had a size medium sweater that I wore my entire pregnancy and it was not even maternity and I reached 200 lbs!😅 My family and I shop here for most of our outerwear and footwear, especially when I receive coupons.

The sales clerks here are incredibly helpful! I love shopping here because it's so much more convenient than ordering from the catalogue and waiting for your clothes to ship. The store is massive, and they always have a wide selection of sizes and color options. Coming here is dangerous because I always want to buy everything!