francesca's

Sarah is probably the sweetest sales associate I have ever encountered at this location. I came in for a date night dress that made me feel beautiful and also not make my medical devices on my chest visible. She let me have a seat as I am easily fatigued from treatment. She went above and beyond in her service in creating a date night outfit for head to toe. It felt like I had my own stylist for the day . Thank you Sarah for making my day and making me feel beautiful in the outfit

I came in today to do a return of a large online order. This order was over $460 worth of clothing. I worked with Sarah, the general manager of this store and she was extremely helpful and polite, a real delight to talk with! She at first let me know that online orders returned to stores need to have the original packing slip/receipt that came in the box. If I did not have this I could only get a merchandise credit and not a refund of my original payment method. I did not have this slip and looked through my purse and had my fiancé at home look around but to no avail :(. Sarah spoke with her regional manager and allowed a one time refund of my original payment method. Sarah was so so kind and patient with me and really worked with me to resolve the issue! I am so grateful Sarah was understanding and that she could help me out! You rock Sarah!

I am so happy they reopened this weekend! I went in for their 50% off sale and was helped by Sarah. This girl needs a promotion and a raise! She was fabulous!! So engaging with every single guest. She spoke with the most positivity and encouragement I have ever heard from a sales associate. She greeted every one that entered, personalized every interaction, and answered questions with confidence. It was the end of the day when I visited, and she was still going strong. Thank you, Sarah!

Sarah and all the girls at Francesca’s are super sweet and really helpful! So grateful to have the store so conveniently located in Gateway. Francesca’s is always our first stop for cute, trendy, affordable pieces. Thanks again Sarah! 😊

I love this boutique , Sarah is so sweet and has make switch Nordstrom for this boutique, prices are awesome. I go every month, my daughter loves it too. All the employees are awesome!!!.

Great sales. Their honesty sold me a shirt for $0.01 out of clearance explaining it had been taken out of inventory. Score!!! I'll be back!

The fashion style here is a mix of boho chic and hipster casual. Its a great find for unique pieces as well as cute gifts!

First time at the store. Beautiful selection of clothes and accessories! Manager was very friendly and helpful

Every time I go to this store, it's a little annoying. I know the employees are just doing their job, and they're sweet and all, but sometimes I just want to take a look around without being bothered the whole time or having to hear their personal conversations.

Love the store but the workers make me uncomfortable. Last time I was there with a friend and i felt the girl at the cash register stare me down like no other. I finally broke her staring by looking over and smiling at her but in my mind I was like "Umm, can I help you?" Also they all seem like they don't really care for their work. One girl forgot there was a sale on their jeans and didn't take off when my friend bought jeans, until my friend pointed it out. I'll just be shopping at another location from now on.

I ordered a pair of earrings.. online to be delivered to the store. I was told that when the store receives them, I will be notified by someone from the store. It’s been 2 weeks and I haven’t heard anything!!