Boots

With a current worldwide shortage of a particular medication I need, I've visited and telephoned numerous pharmacies and have been told it's out of stock and suppliers have no stock either.

This morning, I telephoned Boots in Beccles and explained the problem to the pharmacist. Again, out of stock in store and suppliers. However, for the first time, I was told that there is something available in the same "family" of medication, given the name and advised to speak to my GP.

I have an appointment this afternoon and am closer to finding vital medication. Of course, the quest isn't over until it's over, but I really just wanted to say how impressed I am with this particular pharmacist, who simply took the time to consult colleagues and take a look at what's available.

This particular experience gets 5 stars for excellent customer service.

Staff are always very pleasant and helpful.

We were sent here as our local Boots didn't have my prescription medication. The staff were very helpful and friendly and tried to help further by phoning the other Boots to sort out a problem to save us a journey

A town centre store with an extensive amount of products. Staff are friendly and knowledgeable.

I've just had a wonderful shopping experience..I was served by Jane..I hope I have that correct..so helpful, calm and excellent customer service...
Itsnot easy for staff with glasses, ppe etc.
Well done and thank you.
Stay safe.

Been using this branch for a number of yrs.ive had good and poor service however,I feel strongly that one member of staff ie Caroline stands out as exceptional caroline is patient helpful professional but above all in these trying times,her kindness towards others is an example to us all.Boots are very blessed to have Caroline on there payroll.

Lovely staff and always helpful ☺

Couldn't find what I wanted myself, asked a store employee where it might be and quick as a flash quick as a flash shot off and brought it back for me.

First class service. Very friendly and helpful staff in the pharmacy

Had to visit boots in beccles with a leg injury they didnt have all of medication. I had to buy some over the counter dressings. When i got home i realised i had left my medication. Rang them up and thought i would have to wait until.tmrw. but no the very kind yoing man the name alex.the pharmacist delivered it to me on his way home. How kind was that. Thank you so much
Sue davies

Found what I was looking for easily, staff very helpful, no queue at checkout, all good!

Had what I needed. Very helpful pharmacy has very polite and helpful staff

Great service, as quick as they can be while being a busy pharmacy /store!

Social distance all in place fast and efficient pharmacy Ian the pharmacist particularly knowledgable and helpful

Very friendly pharmacy staff. Helpful.

Great to have a local pharmacy. Stock is good for all ailments.

I use boots to collect my medication and I find all of the staff are polite and helpful

Really helpful friendly staff

Friendly staff and easy to find what you want

Lovely kind and helpful staff