Argos Newcastle Eldon Square

Received excellent service yesterday when I visited this store with a faulty item,I had been directed to attend the store and informed the Manager would exchange the item following a telephone to customer services.
Helen the Manager pointed out that I had been misinformed and this was also evident when viewing the policy leaflet instore.
Helen allowed me to make some phone calls and after some negotiation with a senior Manager, Helen agreed to exchange the item. Helen and the instore team went above and beyond to assist and a member of staff gave me a bottle of water from her locker!
**10/10 all round especially to Helen**

Very helpfull staff. Went in today to buy a new phone. There was an issue with the self service machines that would not allow payment. However they went on their computers and a solution within 5 mins very good service and helpful staff

It is located in the ground floor of eldon square. Spacious and the place equipped with electronic self kiosk and physical counters if there is a concern or trouble finding products. Very helpful staff and the turn around time is very fast after purchase to collection.

The place has delivery and same day collection if the stock are available.

After purchasing a lot for Christmas and struggling to carry everything a lovely lady called Lyndsay had just finished her shift and offered to help carry my stuff to my car she’s a total credit to your team and thought she needs some recognition not just for going above and beyond as an employee but for being a lovely person too thank you again Lyndsay

Was here yesterday, I wasn’t entirely sure as to the controller that was needed . However a colleague called Cheryl helped me out . Just like to say she was brilliant at doing her job .Thanks Again..Cheryl .

Argos telephone & online helps useless, but the staff in the Eldon Square branch are always lovely & helpful. Even when its busy they smile & do their best.
Exchanged a broken controller for me today no problem. Do their best under difficult circumstances, especially when its busy.

This shop stands out to me because every time I go in there the staff are so helpful, cheery and polite - whoever is hiring and training these people is doing something right!

Just like to thank Lynsey who helped us out again as were stressed about which phone to get to go with our SIM card and I said to my wife that's her who helped us the last time, lovely person very helpful I think k few others could take leap out her book thank you Lynsey

Quick click and collect service, never takes more than a minute or so when I've been.

the staff were super helpful and i did not need to wait very long. great service kind staff i would definitely recommend it and go back

I'd seen Fast Track berated on BBC Watchdog so my expectations were low, placed my order and paid online so that I could go straight in and collect, went in and up to the Fast Track collection desk and less than 30 seconds later i was leaving with my new 55 inch 4k ultra HD TV, couldn't be happier if i'd been given a free lollipop

Very helpful and kind staff. Never been disappointed with the items I've bought from here.

every thing was easy on the computer to get and pay for and staff was helpful too

Shopped here many times over the years, always been pleasant and efficient service

Very helpful and polite staff. Helped with all the information and getting the right product.

Loads of great gift ideas always plenty of stock in

Click and collect very speedy.

Click and collect efficient and curteous easily the best location on behalf of eBay

People are very welcoming and cheerful

Good prices, friendly staff 👍