Lonnie Hensley Automotive

Lonnie Henley has done 2 rather large jobs on my ‘19 Toyota Tacoma.
Both jobs turned out fantastic and brought the vehicle back to new condition both times. The shop is easy to work with and the price for the quality of work done was more than fair.

The top of our 2013 convertible Camaro needed to be replaced and our back seats were always damp to "flooded" at every rainfall. We brought the car to Lonnie who discovered the reason leading to this besides the top issue. He did an outstanding job in replacing the top and fixing the leak that caused the rain pour to penetrate inside the car on to the back seats (not related to the top issue...). When we picked up back the car it was like new! I can only very strongly recommend Lonnie Hensley for any automotive job. He really is "top of the line". Thank you again Lonnie for a job very well done.

Lonnie did such a wonderful job replacing my convertible top (not an easy job, believe me- I YouTubed it!) that I would trust him explicitly to do any other body work on my car. He is knowledgeable, professional, and passionate about automobiles. I highly recommend him!

Beyond grateful for this place. Van broke down on the way into key west and they fit me in the day of and got the repairs done affordable. They have a great setup and very friendly front desk

Lonnie has repaired our vehicles for the last 6 years. I again needed a recent repairs due to a fender bender. My car repair is perfect and to make it even better , Lonnie detailed my car inside and out. As always we received a follow up call to make sure we are satisfied. This type of outstanding service makes me feel confident to recommend to friends and family. Hopefully I won’t need any body work anytime soon.

Lonnie Hensley and his staff have been really great during a saga with our convertible. Living in the tropics, we've had the seats mold, the convertible top get sun damage, the trunk flood, etc. etc. Lonnie and his team have always been friendly and communicative. He's gotten work done in significantly less time than estimated and always been fair in pricing. When we had to replace the convertible top and asked around town, everyone recommended Lonnie Hensley for knowledge and fairness in pricing. They did a great job, and the car looks nearly new. Plus they are really lovely people you can trust! 5 stars!

Have been doing business with Lonnie for over 20 years with Rolls Royce and he is the best! Thank you!!!

Lonnie is WONDERFUL!!! Experienced, fair, good natured, and funny! Great mechanic & shop.

My friend and I were on a road trip in the Keys when my brakes started grinding. We were camping on a different Key, and worried about how to get around without the car, but he was very understanding of our situation, INCREDIBLY helpful, and was able to replace my brake pads and even my rotors in just a few hours. We just rented bikes and explored Key West in the meantime (and also, the local bike shop owner said that they use Lonnie too, and he's fantastic)!

I drove out the same day, and then later, all the way back home to Orlando without any issues. Lonnie is so sweet, he called me a few days later to make sure we made it back home safely and to let me know that if I experience any issues with the brakes, even all the way in Orlando, to give him a call.

Thank you so much, Lonnie!

I have used Lonnie Hensley Automotive several times and have been very pleased each time. Lonnie provides great customer service and is a very nice and honest person. I would highly recommend Lonnie to friends and family and will take my car to him again when the need arises.

Following hurricane Irma my car got damaged and needed have about 20 dents removed and the car repainted. Lonnie and his team did a great job and the car looks as good as when it was new!

My 528i BMW starter went out while I was visiting Key West and I had no choice but to have it towed, after hours, to a shop I didn’t know. I had it dropped off outside Lonnie’s gate at 6:45am on a Thursday. He happened to pull up to unlock his shop as I was waiting for a ride, I explained the car just wouldn’t start and I was pretty much stuck and expected back to work 6 hrs away on Monday. I picked it up Friday at noon and drove home no problems. The other shop that I called and left a voicemail told me they couldn’t even look at my BMW for two weeks, and Lonnie basically fixed it for me in one day. Thanks Lonnie.

Lonnie and his team are exceptional. I've had to have my bumpr reattached twice! He's done it extremely well and savd me money because I didn't have to replace the bumper! That is so appreciated. My car was also cleaned inside and out and looked spectacular! Thanks for helping me with my Mercedes 400C and thanks for the call to check to make sure I was pleased. Totally recommend.

I do not normally write reviews, but the quality of service was so good, I had too. I had an unfortunate incident with my vehicle and Lonnie was able to repair my vehicle back to its original state. Michelle also provided me with regular and timely updates between them and the insurance company to ensure I was kept in the loop. They are exceptionally polite and very professional. Thanks so much.

I highly recommend Lonnie Hensley. He took care of my vehicle and it looks brand new. I am so happy with his work. He has a professional and courteous team. It was nice to have my car fixed locally at a good price. Thank you so much!

Had someone sideswipe my car while parked near work in Old Town. The whole side panel was done and scratches up the side. Took my jeep cherokee 2018 here and worked direct with Lonnie. What a gem. Very honest, took great care of me and my vehicle came out looking brand new! Not even a sign of the damage. Only took a couple of days after the parts came in. Worth it. I saw some of the other work his shop that he was spear heading and very impressive. I won't hesitate to return if another drunkie decides to use my car as a bumper mat in bowling. Thank you Lonnie!

We have used Lonnie for the past 5 years for our Mini and recently for a fender bender on our Lexus! Lonnie’s pride in his work always shows. Amazing service, attention to detail and an all around always pleasant experience! Never thought I would say this about an auto repair and body shop, but him and his crew are great!

I had an issue with the suspension on my Volvo C70. Being a “snow bird” in Key West, I had no idea of who to take my car to. After several calls to friends in the area Lonnie had the highest recommendation and for good reason. I called around to several repair shops and was told that they were booked for at least a week. I called Lonnie, described the problem and he knew what it was and told me to bring the car in the next day. He explained the issue, and told me how much it would be to fix it and that he could have it completed in a day. He was spot on. If you are in Key West and have any car problems, do not hesitate to call Lonnie. HE IS THE BEST

Great auto body shop for lower keys. Lonnie is a stand up guy. Has painted / repaired several high end expensive cars for me and always with exceptional results. Recently painted a 69 corvette all original show car for me. He had the car for a few weeks did a beautiful job on the paint repair he did.! Highly recommended!!!

When was the last time the person who fixed your car called you back the next week to see if everything was OK? Right, me neither, but Lonnie called me the week after I picked up my Audi A5 convertible.

He fixed the front skirt beneath the bumper that got torn up on a Bullard, and did some ding and dent repair that made my 2015 car look new again. He told me to wait, and save some money on the new convertible top as well!

You don't get this kind of service from a typical auto and collision repair shop. In fact, I'd day Lonnie is unique in providing this kind of thought and service. The cost was very reasonable. Thus is especially true if you have an imported vehicle, since it's a long drive to the mainland. Highly recommended does not say enough!

Lonnie has been great with my car. A near total, and he got it done in reasonable time. He doesn't make promises he can't keep and he keeps the promises he makes. He keeps a clear line of communication. No need to call him for status on your vehicle. He will keep you posted and considers customer service a main priority. There is no way I can find to add a separate review; I must amend this one. I went in yesterday, almost at closing to see if they would be able to install an HVAC blower motor today. Even though it is not body work, they got the part and had it installed, by 4:00 today! Amazing! Twice, has my car been there, and both times, fast, and done right! Thanks, again, to Lonnie and his team!

Lonnie Hensley's Service can be summed up in one word: Excellence! If you are looking for guaranteed quality service, look no further. Lonnie and his team were highly professional, very informative, and supportive. Repairs were completed in a reasonable amount of time and came with Lonnie's assurance that if I was not happy with the service, I could bring my vehicle back. However, a few weeks later, I find myself forgetting that there was damage to my car, due to Hensley's expert repairs. The shop is also an amazing art gallery, featuring photographs and paintings of renown actors and singers.