Extra Space Storage

I just wanted share my experience that I had when I went shopping around for a storage unit. I had a great experience at extra space storage. Their staff I dealt with named Simone was very knowledgeable and very helpful in making sure I chose the right unit and the correct plan for what I needed it for exactly. I would highly recommend using this place if you need a storage unit and are looking for high quality customer service.

Seriously this place is one of the best storage providers around!! Very clean affordable, they provide carts to help ease the moving process! The security is great and especially The move out process, Arealeah ( spelt name wrong) Was so nice to finish the clean out process and make sure I had everything I needed. I highly recommend this business for any storage needs.

Simone was an amazing help! She has a bright and positive attitude! She got me all set up without any hassle, the facility is pretty cool too!

Very clean space with high tech access. You can access the whole facility and your unit from your phone. Friendly staff and reasonable rates. The facility stays Uber clean and all our stuff stayed dustless while in storage for almost 2 years

Simone was so welcoming and walked us through everything we need to know. She was truly AMAZING!!!
The units are so clean and highly secured!
Highly, highly recommend!

We have been impressed with the cleanliness of this facility. The employees take a lot of pride in what they do and are friendly and helpful. Carts and elevators make it easy to move your stuff in and out.

My service was not the greatest in that area and the storage units are bluetooth had a little trouble but overall amazing place to keep your stuff in!!

Friendly staff at a great location. They have plenty of push carts and dollies to get your stuff to your unit. They even have two sizes of loading docks if you're using a moving truck.

Arela is a credit to the staff of Extra Space Storage. She has The Johnstown Store under control.
Great to interface with. Because of Arela I now have a 2nd storage unit at this location.

Had a good experience with this place. Didn’t have any issues that weren’t addressed immediately. It is clean, safe, and quiet. Office staff was always friendly.

This place is clean, has easy access with phone app, elevators have always been clean and in good working order. Management has always been helpful and friendly to me.

Andrea at Extra Space Storage in Johnstown, CO goes above and beyond in regards to customer service. She is professional, prompt, knowledgeable and solutions oriented. I highly recommend this Company and their locations, especially in Johnstown, CO (Andrea) for all of your storage needs.

Simone in the front office is awesome and incredibly helpful! Facility is also great, clean, welcoming, and well-lit.

Kristina at BlueMountain Storage in Loveland was great to work with… super friendly, knowledgeable, and respectful! WRT my storage unit, so far so good. I appreciate that everything is remote and digital, too. It makes my life easy for property management. Plus, the units and indoor spaces are always clean. I would definitely recommend them.

From my initial booking online, to getting everything moved in, the process was made so easy. I worked with Matt who was very nice and extremely helpful in getting all the paperwork taken care of, as well as when I needed to utilize the moving truck they have available. He was also there to assist me when I accidentally locked my phone in the unit and I was able to retrieve it right away with his help. I had searched a few different places before choosing Blue Mountain Self Storage and I am so glad I went with them. The cleanliness, the security and the customer service are all 5 stars!

Very helpful and explained the process very easy. Also showed me the unit. Fast and easy process!
Thank you!

Kristina was so helpful and friendly throughout the rental process. The dock was great to use as well. Was able to back the Uhaul truck right up to it and unload it very easily. All around a great experience! Would and will recommend to anyone that needs a storage unit.

Incredibly friendly staff, always very helpful. I appreciate that the staff is available for questions and customer service. The facility itself is clean and well cared for which makes me feel at ease. Simone goes above and beyond to look out for their customers and it shows.

The staff has always been helpful however today Arela went above and beyond to assist me with an issue accessing my unit. Thank you Arela!

I’m at Blue Mountain storage units up to 3 times a week due to my job and I love it! The facility and bathrooms are kept so clean, the music is great, and Matt is so kind and helpful!! I feel very safe working there alone too due to the locked entrances and employees in the building. He has gone above and beyond for the company I work for many times! THANK YOU MATT!!!