Thomas Ryan Motor Company LLC

The sales person that helped me was awful name Logan. He showed rudeness and he really didn't care. They just tried to pawn a lemon on me that's all. What do you do when you are purchasing a vehicle and your scared to call with questions fearing you get told bring the car back cause there's problems with the vehicle. For anyone who's gotten.a car where do you go or talked to without fearing getting an attitude towards you. I'm really needing help badly. Where have you all gone and was you treated like a person. Ok I see how things are I came to Ryan's and Thomas on the 17 of April in my power chair I'm disabled and a widow of a veteran. They stuck me with a 08 jeep that has major problems. I didn't know this cause for one they didn't let me test drive and and I called for them to come pick me up they used another vehicle. I came baan hr later and got a rude approach nasty towards me. So I park the vehicle I'm scared to drive it cause it has a lot of issues with it so I'm back to using my power chair and calling Lyft to take and pick up my disabled daughter to and from school and doctor appointments as well as for myself. It's hard and expensive to just have a car sitting here we can't use. I've called and spoken with them about the vehicle and all I'm getting is the run around. Is there anybody that can direct and help me figure how to get someone who willing to help me get this issue resolved. I haven't driven the vehicle but 4 time since we had it. The stuck me and my daughter with a vehicle they knew was good. Should I seek legal help cause they not trying to help resolve the situation. They came and got my vehicle today so I'ma see what happens. Logan was on it today. Understand he was busy but made time to send someone to check my vehicle and took it to the lot I guess. I'll keep posted what happened. I've read some reviews that I hope don't happen to me. Logan is on it. Thank You. So an update Went back in spoke with Mr. Logan about the vehicle. He responded efficiently But I still can't drive the vehicle it ran nice since I've gotten it back and that was it. I still have to call Lyft and or Uber to get to my doctor appointment and my daughter. It's sad. It won't start still missing and rubbing. Okay so just cuz I contacted them and let them know that the car still would have started since I had the car only drove it five times so now they come out and had it repoed after I done paid my payment and they won't give me my money back I'm wanting everybody please don't get no call from them because you will get ripped off if you call them and let them know your car is not working they don't want you calling them to know anything but they want your money

I have looked through the feedback here after purchasing a vehicle from them, wow that's a first (Glad I didn't look though). First of all my wife found a car here online that she wanted. We were having a family trip at the time so drove by to look at it on a Sunday, they were closed, but the car lived up to the photos. Contacted them by text on our way back home and received a text that day. A few texts and phone calls the next day and everything was set up, by a friendly, honest, respectful person (no typical belligerent salesman on this lot, and we spoke to two). Four hour trip back to the lot, everything ready to be signed and finished quickly. We have bought the last 8-10 vehicles from new car dealerships, and this place was the best hands down. Popped in our new purchase and drove four hours back home, like driving a new car, no problems at all. When my wife gets tired of this one, I promise we will look here before looking anywhere else. Your buying a used vehicle just like a new lot, check it out good, new dealerships don't offer warranties either. Plus we bought ours with a warranty sold by this dealership. Try them, they or at least kind, respectful, considerate and HONEST.

Logan was great helping me find the tahoe I always wanted. It runs great and very reliable and affordable. I highly recommend this place if you need a vehicle. Great customer service and very friendly.you guys are awesome!

What an amazing experience! Found my dream car here (Honda Civic). Logan walked me through my first car purchasing experience with knowledge and professionalism.
100 will return!

Impressed with the TRMC professionalism and transparency throughout the buying process. The staff was knowledgeable, answered all my questions, and made the transaction seamless. Found the perfect vehicle, and the overall experience was highly satisfactory.

I have had my vehicle since November and so far have been pleased, they have been very understanding and working with me when I call with any issues I may have. I definitely recommend them for your goto for a vehicle when/if youre in need of one..

From the 1st day I was treated with respect. I didn't feel like I was being pushed into a certain vehicle and was given several options. I am already planning on buying my next vehicle from Thomas Ryan Motor Company!

Thomas Ryan Motor Co. is by far the BEST car company I have EVER been with. Not only have they been understanding, reasonable, and reliable- they have helped me so much with any and everything that has happened since I’ve gotten my car from them. I’m still currently paying on my car and I have never had any stress of worrying about if I’m going to have my car taken away from me if I fall into a bad spot. They’re the best people and the best company, all around.

Great people to work with. Got my oldest son a truck about a year ago and fixing to buy my youngest one a truck from them in the next week or so.

These guys are great
Five Stars service great staff and a great place to purchase a vehicle.
I bought a truck and it runs great
and be looking for to get my next vehicle in the future with them ..

Best place to purchase a vehicle they work with you and also have friendly employees they really know how to get you into the right vehicle don’t be shy & let them know I sent you it’s a great experience

Very easy process to get a car if you need anything ask for Logan great guy

When my mom went to TRMC, Kyle helped her with getting another vehicle. I was apprehensive about her making a purchase without me, but she said Kyle was understanding and kind to her. After having the vehicle for 2 1/2 weeks, it wouldn't start. Kyle handled the situation once again with kindness and understanding.

Down here at Thomas Ryan motor company, amazing group of young guys, helped get my mother into a car, it’s still running and still going, but above all, great people to work with.

Amazing customer service! I was in and out within an hour and drove off the lot with my car!

Everytime I have been here I’ve always feel welcomed. They treat everyone with respect and without judgement. These guys will do whatever they can to get you into a vehicle that will be suitable for your needs, income, and credit. Definitely one of the best and friendliest dealerships in this area!

I love my car no problems worked with me on my down payment and only place I will get cars from

Just bought a truck. they have been great very professional and very good on communication!

Got a car from Thomas Ryan motor love it and very nice that they work with you wasn't a lemon very dependable

Nice folk. Amazing deals, reliable. Only buy cars here.