Precision Tune Auto Care

Went in for a/c work, they spent time diagnosing it, made me feel welcome and valued. Gave me a quote for repair and I paid for diagnostic service. I'll be going back.

My fuel pump went out on my home to Midland from Houston. This team was most impressive! The shop, waiting area, bathroom were kept clean. They were always helping customers in a positive way. They helped me get in touch with a good local tow service and also where the good nearby hotels are located. These guys are very honest about costs and timeframe, I would not hesitate to recommend to everyone.

I will definitely recommend this place to anyone looking for a trustworthy mechanic shop. As a woman, it was refreshing to walk into a smile from Miss Angel. She was extremely helpful pleasant, and explained every detail about what was going on with my vehicle. She even went as far as having a mechanic come and reiterate what was done. during the process, my car was there for two days and I was updated about everything. There was no surprises, and my son who is a mechanic in Florida was very surprised on the cost of the labor not because it was too much, but because it was lower than expected. I looked at reviews prior to this and I’m not sure why anybody would have a bad taste about this store. I can tell you this much they’re respectful and fair price. And I will be back and telling everyone I know about my experience. Thanks, Precision in Temple.

JB was amazing helping me with my CarMax car issues. Went above & beyond ...then Noah was great & courteous too! The young man that installed the new compressor did an incredible job too!!! I will only go to them from now on!

I have never been to this place but I can say without a doubt the customer service here goes above and beyond!! I went in for brakes and they were informative right from the beginning and let me know what was wrong. The lady at the front desk was so nice and was working so hard she was amazing with her service and her ability to take care of the customers in front of her but also on the phone with them being super busy! The mechanics were very nice and got done with my car in a timely and professional manner! I even realized after leaving they forgot to put my wheel lock back and the guy was so nice and even drove to bring it back to me personally instead of me driving back up there!! That is above and beyond customer service and showing they care about their customers! I will definitely always go back here for any problems with our car because of the amazing and hard workers they had there!! Thank y’all so much!!

Quick and efficient. Would Highly recommend.
Update to post 6/16/23 the beautiful Miss Angel that works at the front desk was very helpful. Any question I had she had the answer too also with estimation in price. Brought in a car that was having gear shifting issues and it was ready the next day. The plastic part needed changing on the gear shift not the cable which she informed me and only charged for the plastic part and labor. Not to many places would have done that and charged you the whole fee. If you want your car repaired correctly with warranty I suggest you come here and get it done. Also will need a future repair on the vehicle in the upcoming weeks. I asked if I could bring in my own parts and they said I could. Just be aware if you do this there is no warranty on the parts from them as you yourself are purchasing the parts.

I recently visited Precision Tune Auto Care for a fuel pump replacement in my van, and I must say that my experience was exceptional. From the moment I walked in, I was greeted by a friendly and knowledgeable individual named Ms. Angle at the front desk. Her warm demeanor and willingness to assist immediately put me at ease, setting the tone for a positive experience.
Upon discussing the issue with Ms. Angle, she promptly connected me with Robert, the skilled mechanic assigned to work on my vehicle. Robert's expertise and professionalism were evident right from the start. He took the time to explain the necessary repairs, outlining the process and addressing any concerns I had. It was evident that he possessed a deep understanding of automotive mechanics, and his confidence in handling the job instilled a sense of trust and reassurance.
The service provided by Precision Tune Auto Care was not only efficient but also of the highest quality. The replacement of the fuel pump was carried out meticulously, with attention to detail evident in every aspect of the work. Robert ensured that the job was completed to the highest standards, leaving no room for any issues or complications. I appreciate the care and precision he displayed throughout the repair process.
Furthermore, the overall atmosphere of the store was clean, organized, and well-maintained. It was evident that the entire team at Precision Tune Auto Care takes pride in their work environment, which further contributed to my positive experience as a customer.
I would like to extend my sincere gratitude to Ms. Angle and Robert for their outstanding customer service and expertise. Their professionalism, friendliness, and commitment to providing top-notch automotive care made a lasting impression on me. I highly recommend Precision Tune Auto Care to anyone in need of automotive services, as they have undoubtedly exceeded my expectations.

Joshua and Angel are absolute assets to this shop. I had an amazing experience. They explained everything to me about my vehicle and were able to resolve any issues I thought I had with the vehicle. Experts in their trade and customer service. Extremely military friendly! Thank you for your help today!!

Angel the office manager and the staff have been excellent in taking care of the cars issues. The car runs so much better. Excellent customer service. They took the time to listen and care about my concerns. I recommend using them 100+%

I took my car here to have the a/c fixed. I was called with an estimate shortly after dropping my car off. Very friendly! I was able to pick my car up the next day.

I have a 2016 Dodge Durango RT and my check engine light was on they fixed the problem that the other shop said that they fixed and they kept me updated on everything that they did it was a small evp leak they did it in thirty minutes and the price was less than I thought they have my business from now on good by Firestone these guys need more than five stars good work precision tune I highly recommend this place

I landed upon this shop AFTER a quite disappointing experience at a well-known muffler shop from earlier in the day. I called in advance and inquired as to whether or not they repaired mufflers. The young man on the phone was upfront and honest in his response. To sum up his answer...this particular auto shop does not have a welder on the payroll. He said that they weren't very busy and could check out the issue. At the end of the day, the mechanic was open with everything and showed me the issue. Like physically took me to the car and showed me! I don't remember his name but he walked around cutting off lights...hahaha... literally. He worked diligently to ensure I didn't receive the same experience I had at the other shop and this is greatly appreciated. I say that because still in this day and age mechanics and dealers will attempt to "get over" on female customers. The part was ordered and he guaranteed that as soon as it came in, they'd get me back to the bay to fix it. I received a call this morning that my part was in. I took the car to the shop and, although 3 other customers showed up, I was out of there in no time. The service was definitely worth passing on. Kudos to you all!

I recently visited Precision for the first time. I scheduled an appointment at 4:30 and they promptly started evaluation at the scheduled time. They needed to order a belt which they had delivered and completed the repair by the 6:00 closing time. I left and came back to get my car. I arrived at about 6:10 and staff was still very nice, professional and did not make me feel rushed. Their price was very reasonable as well. I will be taking my car back to Precision next week to complete the recommended maintenance needed.

JB and his team are very knowledgable and efficient. They provide great customer service. I got a tune up and recommend this location!

Came in for an alignment at the recommendation of the staff at Discount Tire. I was not disappointed! The work took under an hour - which flew by due to the banter with the garage manager, whom is a riot! Very friendly staff, very quick service, and a discount due to the recommendation - can't go wrong!

And when it did (my card didn't go through), a very courteous call from the manager and a nip into the garage got it taken care of.

I was traveling on 35 when my car started shaking. I called Precision and Angel told me to come on in. They quickly identified the problem (lower control arm on the front passenger side). They realized that I was traveling across Texas, and worked so hard to get me back on the road same day. Huge thanks!

They have great service and awesome people who works there they will explain everything that is wrong with ur vehicles and they do appointment if need be to work around ur schedules keep up the good work

They take the time to look at your car thoroughly and explain everything to you they find. I appreciate that. They explained what I should get done first and what I can wait on, based off of time and my budget. They are very trust worthy and dependable. The customer service is also great and would defiantly recommend them to everyone I know.

Absolutely amazing, very cooperative, kind and polite... went above and beyond to provide excellent service and best option to meet my financial needs... thank you ...this is #1 reason I'm a returning client since I started using them in 2018, never disappointed. Thank you Sarah and the techs and knowledgeable Mgr and representatives!!!

The best auto store in temple. Since under new management I can tell that this place is all about customer service. The new manager Brandon is very cordial, easy to work with and is all about keeping the customer happy. Not many auto shops would be this truthful to their clients. I have personally wittiness a customer come in to get an oil change and Brandon checked out the car and told the lady that she doesn't need a oil change at the moment, she can just get a change at her during her next routine maintenance at the dealer ship. He could have easily told her that she needed an $110 oil change but he let her go about her day. These are the time of people we need in our world. Honest hard working people like Brandon.

I will recommend this place to anyone!