T-Mobile Authorized Retailer

James is a refreshing professional. If I should want to shop for phones I'll ask for him. He's new to the store but will make your experience feel human and pleasant rather than annoying, intimidating and just basically excruciating. He's a really great addition to the store.

exceptional service! went into store to switch services from verizon... so happy we finally did. my husband and i were in T-Mobile for over 2 hours getting switched over and porting our numbers, but all the sales reps working that day (the day after 4th of July) were so friendly and helpful. they didn't complain or give us any kind of attitude about our needs, they just got us taken care of!! and yes, we noticed a difference in cell service as soon as we left the store!

The store manager, Alea went above and beyond to answer any questions I had and get me all set up with my new phone and Apple Watch. Will definitely return to this store in the future!

These girls are THE BEST. We had been with AT&T for over 30 years—yeah, you read that right. Over thirty years. We’re not the types that make changes lightly, particularly since we had multiple discounts grandfathered in & thought we had a pretty good deal, but we decided it was time to look around at the options. We had done this before and ended up staying where we were but after thoroughly investigating Verizon, T-Mobile, and even going back to AT&T and telling them the offers we had and seeing if they could beat them, we realized that T-Mobile was almost half the cost of the other two major carriers. When we were told we could all trade our phones in and get new ones (my iPhone 11 got me a 14 pro while other family members went for the new Samsung) we decided to take the plunge and put our 6 lines in T-Mobile & Alea’s hands. Alea is the manager at this location and boy does she put the customer service everywhere else to shame—she took getting us the best deal with the plans and phones we wanted as a personal challenge. She also arranged for the family members who live out of state to get their new phones at T-Mobile locations closer to them and got all of our phones’ contents transferred over there in the store before we left. She really made the whole experience go smoothly and painlessly. The other two girls at the shop, Zan and Jessica, assisted us when they weren’t helping other customers (6 phone transfers is a lot) and both of them were great too. All in all, we cut our monthly bill almost in half, got new phones with our trade-ins, and walked out of there pretty happy. We highly recommend this location. Alea will set you up right.

After going to multiple t mobile stores around the Denver metro area none of them were able to figure out what was going on with me and my fiancés phones. I came here to seek for help Alea and Julissa manager and assistant manager helped me right away and figured out what was going on with the 2 phones. Amazing Charisma and professionalism. Definitely recommend this store !!!!

My favorite T-Mobile store went above and beyond. Several complicated issues professionaly solved. All the while seeing true enjoyment of meeting the challenges of their job. Never felt like a bother and it took creative thinking to get the job done.

Let me start off by saying I absolutely hate going to the phone store. Every time I've had to get a new contract for my cell phone it's always a hassle and I always end up paying more than what they say. That's usually a waste of a few hours if not the entire day. But Jordan and his team made sure that that was absolutely not the case. I had very low expectations coming in to this store so it was not hard to exceed them. But I was in and out with a new phone and a new contract in less than an hour. He quoted me a very straightforward and transparent price and I am very very happy with how things turned out thank you Jordan and Jolli

Enrique was incredibly helpful when I switched to T-Mobile from ATT. He didn’t try to talk me into something more than what I needed (unlike some salespeople). Because of my experience with him, my parents switched over a week later. We had a question about parental controls for my daughter’s phone and he was very quick to help us find an app that works for us! He’s very sweet and kind!!

I came in yesterday to have Sprint honor a deal that Boost Mobile was having with Sprint. Needless to say it didn't happen as expected but the rep, Emma, was very patient and helpful in getting me something comparable in lieu of the original deal offered. She even stayed late to make it happen! I appreciate your time and effort. You have a new Sprint customer!

I had a great experience with the service from this group after abad experience with the call in sales team. After a short conversation, this group understood what I was trying to accomplish and quickly helped me reach my goal. 10 out of 10, would recommend.

I had been to this store a few years ago and it wasn't great but recently they have had a change of staff and a change of policies. It's a great atmosphere and the people are great. Jon was the one that helped me primarily but two other employees were there and they were great too. They were all very friendly and extremely helpful. I will go to this store instead of the Fort Collins store.

Andrew was patient and knowledgeable!! He explained everything he was doing and answered all our questions!! I would highly recommend T-Mobile to my family and friends.

Casey and Alea knocked it out of the park for me. I had some very complicated requests, and they accommodated me and went above and beyond to make sure I got everything I needed. Will be back!

Great service and excellent product knowledge!!!

Bought a new phone for our granddaughter. Her old phone died. She is rough on cell phones.

We came in after a hassle at the Johnstown location and were assisted by Jake. Jake is amazing. We have a new phone, new service, phone case, and liquid screen protector! Thank you Jake!

This place is awesome I came in with problems from another sprint store in texas and they didnt hesitate to help me they did everything they could to help and I am very happy speak to allen he is awesome!!

Casey did a great job!

Good store. Never had any problems.

Jacob was awesome help!