CVS Pharmacy

Our first RX pick up from here and everyone was super nice and helpful.

I have always got promoted fills and refills from this pharmacy particularly when the Dr calls it in. They have always been courteous and I have no delays picking up things from here.

I was attempting to have my prescription and profile transfer from Walgreens because my new insurance provider is not contracted with Walgreens sadly. Michael, the first gentleman that I spoke with, was super helpful, super friendly, super polite, and super professional. Sadly, everybody I've spoken to you since then either flat out lied to me or has been extremely rude and unprofessional. I will never take my business or recommend anybody do their business with that particular location ever again. And trust me I have worked in retail and customer service my entire life and I know how stressful it is but if you have gotten to the point that you can't be professional and polite especially when dealing with people's health and their mental well-being then you need to retire and find something else that you love to do because obviously your love for helping people has completely been erased.

I waited 45 minutes in the drive thru while the attendant waited on 2 people. 2 people!! Ridiculous to begin...The doctors' office actually called me today because they said the pharmacy wouldn't answer the phone, one time she actually waited on hold 30 minutes and noone ever answered. Then she called me back to tell me she finally got thru. When I showed up at the pharmacy, they didn't have the prescription. Pharmacist said i'd have to come back tomorrow. Totally unsatisfactory.....if they would have answered their damn phone when the doctors' office called, they may have gotten the prescription correct. I'm taking my business elsewhere and i'm also filing a complaint with United Healthcare....unbelievable..

CVS Pharmacy drops the ball again on refilling my prescriptions. I needed 3, they managed to get 1, and then the woman at the pharmacy counter had to spend the rest of the time berating me for NOT requesting initially the other two. I NEVER would call for a refill on only one portion of my necessary meds. Doesn’t even make sense. But she had to waste my time PROVING to me that I was wrong. 😂😂😂. Prescriptions transferred to Walgreens as soon as I got home, and will stay there forever. I swear they have never once made a refill easy. They always have to find a way to mess things up. This will require a four mile longer drive for me, but in the end, I’m certain it will save me a ton of time.

This pharmacy is the worst one around. No service, never kave people to work. Can not get vaccines here unless you have 2 hours
25 min

Shouldn’t take 45 minutes to pick up a script, when your second in line

La tienda esta limpia organizada el personal
Super amable necesitan personal que hable español pero en la Farmacia es otro mundo El manager de la farmacia CVS donde compro Michael es racista mala persona y a CVS no le importa todas las semanas tengo problemas ahi el servicio al Cliente en el Telefono es solo en ingles los traductores terminan enredando las cosas mi farmacia esta en 15050 North Cleveland ave North fort myers