O'Reilly Auto Parts

O'Reilly has generally been my go to for auto parts for years. Service by their associates has always been good and they in general seem to be knowledgeable and well trained. Prices on parts I go for are often less than competitors. 8 times out of 10 when I need something the store I go to doesn't have in stock, they can get it there that same day from another nearby store.

The only thing I would like to recommend to them and see them do is offer an app for both android phones and iPhones. It would make things much easier for customers and give them more opportunity to jump ahead of their competitors that already have apps available.

Shout out to the good people at OReilly Auto Parts on Eastside for getting me together after my car was overheating today! Kevin helped me to choose and add a good coolant, and gave me some sage advice as to how to handle things from here. Thanks Kev! ☺ I appreciate you!

Nice, knowledgable staff. They have a decent selection. I had to buy wiper blades and the guy was very helpful in helping me get them installed.

Always professional. They were busy today so spent a few minutes more then normal. It ok, the quality of parts and customer service I will wait a few extra minutes. They pay attention to their customers and will give advice on other brands ect.

The 2 guys that waited on me the night when i really had a problem, was awesome. They fix my issue within 30 minutes and i made it home( 2 hours away). They was awesome!!!😃😀😁😃thank God for ppl like them. They are in Frankfort, Ky.

Better auto parts store in Frankfort east side. Better then Advanced Auto that is across the street. Helpful

Brought rotors into to be turned and they ran a little late from being busy so they waived the cost. Professional under pressure!

People actually know what their talking about and what to do to help. Probably done going to advanced auto and autozone. Tried to aquire the right belt for two weeks from other parts store. Was supposed to be 36 inches, same belt here was 3 to 4 inches shorter from the other guys. 🥴

Needed a low beam light bulb for my truck. In the store they have a QR code. You scan it with your phone and it helps you find the bulb you need. Great idea.

We broke down on the way from Indiana and back to Georgia. We were able to call, tell them what we needed and have them bring everything to us on the side of the road!! Thank you to the staff for going above and beyond to help us out!

I have a 2012 Prius 3, and I could not find the rear wiper blade for it anywhere. I was about to give up and go to the dealership in order to get the correct part for my car, when on a whim, I stopped at O'Reilly Auto Parts because it was close to my home.
The guy behind the counter was able to quickly look up the correct part for my car. They even had the wiper in stock. That in itself was no small feat, because I have been told that the rear wiper blade for my car is a special order part from the dealer.
I went ahead and bought front and rear wiper blades for my car, and the guy behind the counter installed them for me. We had a little trouble getting the rear wiper blade off, but a quick Google search brought up a YouTube video that showed us exactly how to remove it.
A good mechanic doesn't necessarily know how to replace the parts on a car, but they know how to find out how to do it. I highly recommend O'Reilly Auto Parts for the service they provided and for having the correct part in stock.
I plan on someday restoring a classic car, and when I do I'll go to O'Reilly for all my parts.
If management reads this, tell your guys thank you and that they have made me into a lifelong O'Reilly customer.

I had called and requested a part for my Xterra. When I arrived at the O'Reilly's in Frankfort, Ky I went to the counter. I was greeted by Zack. I told Zack what it was I wanted and he almost immediately had it in his hand. I checked to make sure it was the right part. I thanked Zack and left the store. I was very satisfied with the service I received

This place has just become my new auto parts store... they are friendly and the prices are the best so far... absolutely love this store.

They had the parts I needed and the assistant mgr was able to quickly help me find the last one and suggest good, workable solutions.

James is 🔥, dude knows his stuff and has NEVER sent me out the store with the wrong part.guy will put in the extra time and effort just to make sure you have the right stuff #jamesb4oreillyspresident

The clerks really saved me today letting me use the store tools in the middle of a downpour. I got the new alternator installed in the parking lot. They cleaned up the water logged tool set. I was stranded with a dead truck and they really helped me out!

Love this place customer service is great

The staff is so friendly and helpful. As someone who is not too familiar with my car troubles they were able to help me find what I needed and the oil I needed for my car.

Customer service is better than any other place I have went to on east side. Straight and to the point. They also do not act as if I am a bother to them, as I have seen in some other stores.

Really great parts house, with great prices. Really hope they can hold up against all the other auto parts stores. Because in my opinion they are better