KAY Jewelers

I've been to many jewelry stores throughout my life and Kay's in Lee's Summit is hands down the best experience and team I've ever met. They are so warm and inviting. We became instant friends and I was treated like family. Thank you for giving me an experience of a lifetime!

Pam and Jen are the greatest communicators to help one understand what they are getting and they are the most friendliest and caring people I've come across in my many years of buying jewelry. So do yourself a favor and go to Lee's Summit and visit these lovely people and your life will be blessed.

Des and Jen were amazing! They were both very friendly, professional and patient. They answered all my questions and explained everything in a way that was easy to understand. Thank you ladies!!!

Staff was amazing! Showed up in sweatpants and still treated with an incredible amount of respect! Couldn’t be happier! Upgraded the wifes wedding ring and everything went perfectly!!! Ended up getting myself a ring as well!

Mary helped us find exactly what I wanted. She was very friendly and made the experience comfortable. No high pressure sales.

I had another amazing experience at the Kay Jewelers in Summit Fair in Lees Summit, MO. It’s always fun, informative, and professional shopping experience. They have a wide variety of men’s and woman’s jewelry.

The ladies at the Lee’s Summit store are very knowledgeable and provide the best service.

Both ladies inside were extremely friendly and were a huge help getting me a new pendant chain.

The owner is very nice and took care of my Wedding 💍. Resizing was free since we bought there.

I just went to the Kay’s in Lee Summit off of Chipman, and that nice little shopping spread and met the two nicest young ladies. I stupidly did not think to ask for their names, but one is blonde and has five dogs, and the other one is a brunette and has a zillion cats. They were both so personable and friendly, we laughed and became instant friends. They were so warm and welcoming. I was very impressed with their customer service skills and their interpersonal skills. I was there for a repair and I’ve lost some weight and I wanted to see if they could help me with something temporary so I wouldn’t lose my wedding ring because I still plan on losing more weight . I was welcomed with a hello and a smile great conversation about animals and they helped me with my wedding ring, and a broken necklace. And then gave me a nice little pouch for my little charm that goes with my necklace so I wouldn’t lose it and cleaned the soap out of it for me all of this and I purchased nothing with them. What a great experience Kay jewelry you did a good job hiring these two beautiful young women. Good job, ladies!

Respectfully,
Auntie Heather’s hair of the dog grooming

Pam was fantastic with her service today. Very polite and helpful

BEST customer service of my life. The girls are so sweet and have helped my fiancé and I on every step of our engagement journey. They are always a smiling face and full of knowledge. I'm so happy I chose Kay's and I will come to this location the rest of my life! ❤

I went into Kay jewelers to find the same ring I had had before, and with one being at a different store, one left in the whole company, they were able to get this for me. Pam and Des were amazing in assisting and getting this figured out and relieved so much stress on replacing my ring. They were a awesome and so very kind! Thank you ladies!❤

This Kay location is so friendly and helpful. Great sales and service!!

Don’t know what happened to my other review, but Jessa helped me pick out the best white gold necklace with a pendant for my mom last Christmas. My mom absolutely loved it. Jessa spent time making sure I made the right choice. Thanks Jessa!

This store is beyond amazing! These girls are literally on top of customer service. Friendly, kind, knowledgeable and hysterical. It's a truly amazing experience; every time with this store. My kiss don't begin at Kay's but it sure helps me look good when I am getting...

The associates at the Kay store in lees summit are awesome. They are very helpful if you have questions about anything. They are very knowledgeable about the jewelry they are selling. They always have smiles on their faces when I come into the store.

Went in to look for a cute pair of diamond stud earrings and worked with Jessa. She was amazing!! Very nice, knowledgeable, and not pushy. Will definitely go back and shop with her again!!

Pam and the entire team is outstanding. Customer service is excellent. Very knowledgeable about jewelry. Helped me pick out a beautiful engagement ring and wedding band. Helped with my wedding band also. Everytime I go in to get cleanings entire staff very helpful. Thanks Pam and entire team for everything.

Today was my second experience at this particular location. Des and Jessie were beyond helpful. I had tons of questions and tried on several wedding bands, without feeling like I was a bother. What i enjoyed the most was the genuineness and their kindness, while not feeling pressured and providing me additional in store options in my price range. Great store! Definitely will be returning.