AutoZone Auto Parts

Alexander (store manager) is absolutely amazing! He went above and beyond good customer service to help me with a battery connection issue, and he was more than kind and very knowledgeable! I highly recommend this auto zone location and Alexander!!

The guys at this store are so helpful and nice and I always find what I need. I buy windshield wipers they ask if I need help putting on. I need batteries in my remote they open it and replace them for me without me even asking! Great Customer Service and I am sorry I cant remember his name but has dark hair long and a beard and glasses he rocks!!!

We came in with an error code on our truck. Alexander came out and checked the codes. He helped us fill up transmission fluid. He was very patient and answered all of our questions. I would recommend this Auto zone staff here are super!!!!!

Let me tell you what! Diego and Larry Jr have the hook-ups!! I went in with a car battery at half life. They looked at it and found it was one of their brand batteries. Larry googled the battery at Walmart found the price and matched it!! Then Diego installed it for me!! Super painless and a whole lot then I would have spent elsewhere on a battery!! These guys got you covered!! I will be definitely be going back here for my future automotive needs!! Thanks guys!! You totally rock my socks!!!!!

Sales parts manager Jeff Lincoln helped me when I had an emergency. He is kind,and patient. He really knows how to help customers,and is the embodiment of good customer service. The entire staff is amazing,and welcoming. This is the best Auto Zone I have been to

Very pleasant and helpful staff. Even acknowledged us when we left and said, have a great day.

There is a guy with long hair that has been working there since I can remember. He has a passion for vehicles, especially old ones. He is so smart and helpful with car problems that are off the wall. He doesn’t sugarcoat anything and gives his honest raw advice when asked. Whenever anyone in my family has car issues my dad says “go ask the vet with long hair and tell me what he says” We all respect his knowledge and customer service skills

So friendly and outstanding service! Absolutely love this place, they never let me down!

Was helped by Gianni on 4.9.2024. Super helpful and helped me understand the battery I purchased and how I can hook up my trickle charger. Thank you so much Gianni!

Larry at auto zone is 10/10 in customer service!!!! I came to the store due to a dead car battery and he helped me every step of the way! He price matches with other competitors to get you the best deal! Larry you are awesome! I will only be coming to this location in the future!

Thank you!!!! is not enough 👍you deserve all the blessings ✨ and show true professionalism I seen auto zone go over beyond but I felt he was really attentive in helping us with this heat wave 👋 🥵

I just stopped at the 3868 E Thunderbird AutoZone and had the privilege to work with Shaun. He’s AWESOME! I broke my back last year, and I had a very hard time opening my hood to check my oil. On top of that, I didn’t remember what kind of oil I needed. Shaun not only checked the oil, he looked up the right year, make, and model of my car on the computer to get exactly the right oil, then walked me back to the shelf it was on, so I could make my purchase. Can’t recommend this place highly enough! Shaun should get more than 5 stars ⭐ ⭐⭐⭐⭐⭐

Best auto parts store near me hands down. Rob was VERY helpful today. It’s employees like him that keep customers coming back to your brand over amazon. All of my warranty information had been lost when customer service merged my information from an old number. I showed him the parts off my car and matched serial numbers and he made it right and honored the lifetime warranty. I’ve shopped at Autozone for over 20 years. Your lifetime warranty products are an investment in my vehicle and keep me coming back and spending money. After my experience in a south Phoenix store I was about done with your brand. My confidence is restored.

Super helpful staff here. Zach was able to save the day today and go above and beyond with customer service. Highly recommend these guys.

Happy with my experience. I needed a new battery in my fob, they did it quickly, accurately, and professionally. Great service from start to finish.

Very friendly customer service and helped me with all of my vehicle needs. They showed they care, and all had good attitudes... especially Ted. He was awesome!

Mr. Larry! You are the man!
I called during heavy rain for windshield wipers for my vehicle, Larry made sure that they had what I needed before made the drive to the location, when I got there I was greeted with such a wonderful welcome.
He had everything ready for me and installed my wipers for me.
The genuine care for customer service is rare to find these days and I am so thankful for such amazing service.
I will be returning and recommending this location to Larry for years to come!
Thank you Auto Zone!

I am overwhelmed at how helpful and service oriented these guys are at this location

I stupidly threw away my lifetime brakes, had to drive all the way back from Tempe. Not only did Ted make sure not to empty the trash cans before I could get there when I called him, he actually went through the trouble of fishing them out, Even Though I told him please don't worry about that when I called.

And partially handicapped in a store representative pulled the items off-the-shelf for me. Is great service!

Very good staff working at this location. I just needed to get diagnostic test done and as soon as I walked in I was greeted by a nice young lady who was very happy to help me and it was just a nice experience. I appreciate good customer service and it was also nice to see ladies working there which I've never seen at any AutoZone to be honest.

I had a battery that I was sure that needed to be replaced. They checked it out for me and the test came back that it was toast. Ted was the man, hopped into action and had a kart of tools ready to rock. I brought my tools to but Ted insisted that he swap it out. Ted was very professional nice and made quick work of the battery swap. Thank you Ted😎👍