Walgreens

Great experience with vaccine appointment. Online scheduling was very easy and convenient. Signs in-store made it very clear where to go. Check in and vaccine administration were very fast. Store seemed well-stocked and well-staffed.

Sometimes it’s so hard because sometimes you are stuck between your provider, the insurance company, and Walgreens but, tonight, when my daughter needed her medication, the Walgreens person went the extra mile. My experience with them has ALWAYS been really good. Thank you, Verona Walgreens!

I'm mystified by all of the one-star reviews. Have never had any problems with wait times at the pharmacy. On rare occasions I've waited 15 minutes or so, but have learned which times of the day to avoid. Always helpful and have managed to straighten out some issues with my insurance so that I always get my medications & supplies on time and properly covered by my insurance. Of note, all of my prescriptions are e-prescribed and set up for automatic refills.

Today I got my covid bivalent booster, and all went well. Process was timely and efficient. Folks were alert bright and engaging and ready to go at 8:30. I was the sleepy one. The store was well staffed at this time too. I had a pleasant exeperince.

Rhonda in photo was amazing! I was in a hurry ran into the store in need of getting a photo printed quickly. Not only did she print my photo immediately, she also saw the frame I was buying was damaged and grabbed a good one. AND going above and beyond even more she helped me put the picture in my frame and safely packed it in my gift bag. THANK YOU Rhonda!! You made my day

With all the bad reviews I want to say for myself I've rarely had any wait at all driving through for a prescription. I don't go at peak times, so that may be your best bet!

Nice, clean, and well staffed Walgreen's. Very nice pharmacy staff also, very helpful. Store was well stocked, majority of regular products on the shelves.

I'm here at least once a month, and the pharmacy staff are usually very friendly and helpful, despite being extremely busy. Well trained staff make for a happy customer!

Staff are friendly. Photo place is fast in getting your pictures ready for you

Mike at pharmacy window very personable, professional, and concise! Good job!

It might be a bit of a drive, but I would rather do it!

Great just great. Super caring.

Great staff and clean store!

Update 1/26/19: I brought my star rating up from 2 to 4 because I have had a couple of really great folks in the pharmacy help me through the inevitable monthly "we are all out of that prescription".

Shortages in medication, however, aren't the staff's fault. Frustrating as heck though. I can't remember his name, but a daytime male pharmacist that name I think starts with an "H" has always been kind and helpful, for the several years i have gone there.

Staff have been overall very helpful and do the best they can. That place is always busy, along with just about every other business around Verona. Sigh...I miss the small town days.

Previous review:
I live nearby so i just accept the downfalls due to convenience. I agree with the pharmacy department lacking in customer service experience or even caring.

I also had a situation when a lady pharmacist insinuated I'm a drug seeker because I didn't have insurance at the time. That pharmacist was way out of line. I'm a very loyal customer and a good citizen, so I was pretty offended by that situation. I haven't seen her in a while though, so maybe they have her the boot. Hopefully.

Updated from 1 star to 4 in April 2022. Had a super helpful employee in the photo department today and she completely changed my view on this Walgreens location. The pharmacy and the front checkout are still problematic, but knowing the photo person is so helpful made all the difference for me today. Thank you to Sarah!

Prior to 4/22: Consistently slow drive through, unreliable service from pharmacy staff, and they seem annoyed to have customers. Still true in 2022 like it was in 2020.