The UPS Store

Nice store. Clean and organized. Employees always nice and polite. I always ship my packages at this location. Thank you guys, fir good service!

We above and beyond to help me send a large fax …. While the office was crazy he was calm and very professional and polite!! Such a nice thing to see.

We've been dropping off packages and Amazon returns here for months and the guys and girls here are always very quick and efficient.

Much easier than going to the post office.

Keep up the good work!

I’ve been a customer of this store for 4 years and it has been amazing! The staff are friendly, helpful and patient. The store is always clean and organized. The Amazon returns are easy and they keep my packages secure even when I’m out of town. Ivan is awesome and provides the best customer service!

Ivan thank you so much for your help today. Ivan was slammed with 6 customers at once. He handled everyone with amazing care, courtesy, and excellent customer service. I will be sure to recommend this store as I have a lot of Amazon returns every month. Thank you, Ivan.

This is the best and most convenient store I have ever been to. I always come in with a lot to return to Amazon and/or USPS mail out or return and IVAN is always so helpful, patient, respectful, great personality, quick, efficient and accurate. These days it’s so hard to find great people who have a heart and genuine customer service. He is always there and working hard. I am very appreciative and thankful for Him. He is truly one of a kind and very irreplaceable. This time I also was helped by Valerie, and again great customer service. I really enjoy coming here for help. I recommend this place 10/10! I never go anywhere else.

I've used this UPS store for many years, and mostly Ivan has helped me with my business needs. This store and its employees are AMAZING, especially Ivan that has been there for many years. He always goes above and beyond to help people. Ivan is a very service-oriented professional, and all the packages I've mailed are accurate. I never had any issues. The store offers many essential services such as printing services, notary services, send/receive faxes, etc. I will continue to go there. Ivan is always there to help with every request.

Ivan, thank you so very much for always helping us and also for your great attitude and the evident pride you take in helping people no matter what!!!

Was extremely impressed with Ivan, he is the only one who runs the store, works efficiently, multitasking, while providing immaculate customer service, upon my arrival at approximately 8:10 am, there was a line of six people, in about five minutes I was the only one there. Bravo!

I live in Tempe and work in Paradise Valley, this is the only UPS store I will go to. Ivan always remembers me and is one of the friendliest people I've ever encountered at a UPS store. If you stay out of there on Mondays, there's rarely a line.

Had to write a review to disagree with a few of these horrible reviews. Not only did this store track down a package sent as a return to a dishonest merchant who claimed they never received it, they gave me the name of the employee who signed for it!!! BUSTED!! Thanks UPS! They had no other choice then to issue me my 200 refund! Everyone knows UPS stores charge more than the postal service! Writing a bad review based on that is ridiculous! I always get good service here. Obviously you have never been there more than once, everyone is entitled to a bad day!

I’ve been coming to this UPS store for many years now. I’ve use them for printing, mailing of packages, and actually their fax service. I’ve always received excellent customer service and actually have chatted with the owners from time to time. It’s always been a very pleasant experience and I always like to support local businesses when I can.

Always friendly and knowledgeable staff.

Went here for fingerprinting services and were struggling at first, but the owner came and assisted us and made the procedure much more painless. We had his full attention and he was very friendly.

The new staff here are super nice. The guy that used to work here was rude as hell, I'm really glad he's gone. The two women working there when I visited were great.

I had a sticky problem with 4 international packages and Marcello got me sorted quickly and smoothly! Great service and super easy process.

Had an Amazon return and the rep had me out of the store in 5 seconds, well done. The store at Pima Crossing didn't seem to know how that worked, crazy!

Great customer service.

After having been in many ups stores across the midwest. .I understand nothing is ever truly free in this old world but the staff and owners helped immensely. .Thanks

Love this UPS team, such a great crew.

I have using this store for 7 years and have had only a great experience.