Shell

Today I witnessed a member of your staff help a customer around the shop whilst doing their daily shopping. Carrying the basket and helping to pick items.
Staff member then took the shopping to the till to be scanned in.

This is PHENOMENAL service, and I hope management see this and commend the staff for such behaviour.

Would you receive this level of service at a supermarket? ABSOLUTELY NOT

PLEASE PLEASE pass on this message to staff and PR alike

Great place for everything I needed , made sure I remembered the guys name who was extremely polite and super helpful . Thanks so much Jaz … I will be back 👍🏼

Great service, counter assistant was very helpful, speedy service, a credit to Shell

Visit most mornings for my coffee & always fill up here. Staff especially the gentleman who works most week says and not Sundays is amazing! (Forgive me don’t have his name) he is Chatty, goes above and beyond, & makes every morning visit a pleasure.

10/10 service.
Ladies name was Lisa i believe went above and beyond to help me nothing was to much trouble especially on a night shift and fetching things from the shop, great service very polite. Good at her job a credit to the company.

Great customer service and so friendly, shout out to Jaz you are a GEM ✨

I don't know the name of the lady who served me but if you look up Best Customer Service in the Dictionary it will be her name
Her personality was positively infectious .....so much so I went back a few hours later to get some lunch !
Not sure if the staff read these reviews but if they do then I was the YES man and thank you so much for cheering up my day and keeping me inspired !

Went here today for water for my washer bottle. Machine frozen so forecourt staff went inside to get water, with screenwash and filled it up for me! What a great service! The Waitrose store looks really well stocked as well.

Only ever refuel here, staff are fantastic and go out of there way to help however they can. Yes fuel prices are more that supermarket forecourts, but with shell being a better quality fuel, you get much better mpg.

Sunday morning . A quiet time. Very helpful and cheerful assistants. Good range of food. Costa Coffee from the machine. Newspapers. Service station outside. A useful resource.

The ladies at this site are wonderful!
I broke down this morning , 6.00am
They couldn’t have been more helpful .
Thank you , Advised on local garages ect !
Just great !!
An oasis in an hour of need !!

Fantastic service with a deserved special thanks to Alistair for all the help when I needed to call the AA. Also, the food selection looked pretty good too.

Love the London Rd Lichfield Shell station, can't wait till it re opens, I use it daily to fill my taxi. Highly recommended.

Plenty of products staff behind counter very polite

Great selection toon of food and friendly staff. Even offer man to pump your petrol during the week.

Great staff rarely have to queue

Friendly staff, well priced

Always refuel from here. Shell petrol is the best

Simply quality service

Decent prices for the area