HawaiiUSA Federal Credit Union

I've only had positive experiences with this bank. Short lines and a competent staff make your banking experience wonderful!

Been a customer for over two years now and I only have positive things to say!

Best bank iv ever delt with , good hours , quick service, and amazing staff !! A+

always friendly and helpful great customer service!🤙

Great services

No one answers the phone

The Kihei office is only letting people inside by appointment only because they say they are short of staff. Yet, all the times I have been by to use the ATM, I see 3 staff members just sitting around talking. Two behind their counter (and not taking care of anyone) and another leaning on the counter, all three just chatting away. If I can't just walk in during the times the CU has posted as their hours of operation, I don't want to keep my money with them.

Pay your staff better and you might get more employees HawaiiUSA.

One of the reasons to become a credit union member is the vast network of ATMs available for use. Unfortunately, even though their website says they are a Co-op Shared Branch, HawaiiUSA still charges other credit union members $3.25 to use their ATM. This is not a credit union that I would want to be a part of.

Would give 0 stars if I could, they claim they help students save and all that but really they don’t. I opted out of courtesy pay and told them to decline my card if I didn’t have enough money, I signed off on it and they still took $30 out for $1 over charges. I kept track of my account and didn’t use my card if I didn’t have enough money, but still for literally $2 over they charged me $30 MULTIPLE TIMES. I’m talking HUNDREDS I had to shell out to them because I was a struggling student. NEVER MAKE AN ACCOUNT WITH THEM

Even though it is a credit union, their ATM still charges a $3.50 usage fee when using another credit unions card. Maui County FCU is a better alternative with no fee if you need to withdraw cash.

No longer at this location.