Pukalani Family Practice

So surprised & saddened to read some of these reviews.
I have nothing but praise & appreciation for everyone I have worked with in the office. Anna in particular has been amazing and full of Aloha. They have all consistently gone above and beyond for me. I would highly recommend Pukalani Family Practice to my friends & Ohana.

This is the best medical facility in Hawaii bar none. I have waited for a place like rhis for years and gave up. Long first physical very thorough. They make the appointments with the doctors offices they refer you to. THEY LISTEN, THEY CARE, THEY TREAT YOU LIKE A PERSON WHO HAS A MEDICAL ISSUE WITHOUT YOU BEING A NUMBER. I have never had a long wait. The list goes on and on in my book. Best kept secret in Hawaii

I've Been Going There For Year's. I Absolutely Love This Place, They're A Wonderful Family Of Doctors. The Place Is Small & Cute, So You're Treated Well, And Everything's In One Place.. I Did Have 2 Hospital Emergency Visits, And Doctor Mastrioanni & Dr Mike Were There.!! Kind & Caring Doctors, I Wouldn't Trade Them For The World..!! Thanks Guy's 💝

Very helpful, informative and nice. All in all the visit went well and we are happy with the doctor. This place is highly recommended.

There is always great service when I go there. Very polite

Been going here for years and it’s always an amazing experience.

Great people and doctors! Thank for everything ☆

Just got off the phone with a staff member name ANNA. Very unpleasant experience. Overbearing, aggressive and rude. I will not be making an appointment at this office.

I spoke with a resoptionist named Anna. WOW! She was extremely rude. This is not the first time the receptionist were impolite to me. They don't have information, and won't get it for you. When I mentioned that the other places I was shopping around at had prices available, she said I should just go to them then. They could really use some nicer, more helpful staff. Say goodbye to my business and recommendations.

Worst Doctor on Maui. He has a God complex, & a Crappy attitude. His staff was pretty awesome, he should be thankful for them. I've only heard negative feedback about mastroianni, but one can get their cannibal card there, which is why I believe the public wanting that puts up with him, in my opinion.

Do not go see him if you just had surgery and are experiencing pain. He will insult you, call you a liar about pain level and will label you as drug abusing and drug seeking. He will threaten to flag your records with hospitals, pharmacy’s and other medical care providers so you can not receive pain management medications. !! I have filed a formal complaint with the department of commerce and consumer affairs for direct discrimination, his rude and discourteous behavior, patient abandonment and neglect, harassment and defamation of character.

This man has completely failed me as a physician. I will also be filing a complaint. No matter what you are seeing a doctor for, see anyone else. I would fly to another country before seeing this physician again. It is so sad that the limited healthcare choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

They aren't accepting any new don't even bother

I went to the emergency room vfor an asthma attack. the dr there gave me a prescription for breathing. When I tried to refill it, Dr office wanted me to take plumatory test? If the looked at my records, I signed my release, they would of seen I havehad asthma for the last 55 years! do your due diligence...

Worst doctor ever! Arrogant with the bedside manner of a robot.