Johnson Brothers Ford Parts

I’m not a huge fan of Johnson Brothers Ford. Normally their service department is super slow and I haven’t had the best experience with their sales reps and their level of knowledge. But I will say the parts department has been great. They seem very knowledgeable and were able to get me my parts Very quickly. They were even nice enough to order me a part that I knew was gonna need to be replaced when I brought my truck in for some warranty work. If not for that would’ve been there overnight waiting on the part. I appreciate them thinking outside and getting me taken care of.

They guys at the quick lane service center went above and beyond to help me with my service.

After 5 years of service with Johnson Bro. They have improved the customer service that they provide. All questions where answer and great communication was given about my vehicle strand time.

Mikey Teague, can’t explain how much this truck is helping me in every way!
Honestly I truly appreciate everything you’ve done and Ford to help me make this possible!!
Thank you for the BEST DEAL!!

The young men at the quick lane are always very helpful with whatever I need.

Have all services and other automotive work done there. Have always done a get job.

Definitely the best experience I’ve had so far. Dan in the quick lane is extremely professional and helpful with everything I needed.They were all very accommodating and updated me every step of the way. I wouldn’t want anything else to happen to my vehicle but if something does I can say I would actually look forward to working with them again and have another smooth, effortless process like this one has been.

Nothing but good things to say about this entire dealership. Everyone is friendly, helpful, and professional. The waiting rooms and showrooms are immaculate. The service work done is top notch and priced fairly. Plus, they'll do whatever they can (within the rules, of course) to cover everything possible under warranty. Quick Lane is no exception.

I remember when taking your car to the dealership made you feel like you're getting ripped off. That's simply not the case with Johnson Brothers. Need tires? Sure, shop around... Even online. Their prices are the same or better than even the big online rack of tires. If you do happen to find a tire that is cheaper somewhere else, I believe they even price match. On top of that, their warranties (new vehicle, CPO, parts, tires, etc.) are better than most other places.

I had a flat tire this morning due to a pretty severe puncture - required a tow and a full tire replacement. QuickLane had everything ready for me on short notice within 30-45 minutes, excellent customer service, and as someone who just moved here a month ago, I already know where I’m bringing my car from now on.

Particular thank you to technician Torres! He was wonderful, and I could not be more grateful for his efficiency.

I came into their quick lane for an oil change first thing in the morning. The dude helping me was super nice and the crew was quick and thorough. It's hard to find a good service department but this one is a gem.

Fellas are nice inside! If you get there right when they open the doors in the morning, the wait time isn't bad at all. They diligently tell you what your vehicle needs and don't pressure you to get things done. I appreciate that.

I came from the Quick Lane in Round Rock 4 days ago to have them look at my brakes I've noticed in squeaking they said everything was fine did my safety inspection and I was done. I started noticing this rumbling and scratching noise a day after I had to turn my music down and it kept getting worse and louder. I came to Temple Quick Lane and they actually did their job and thorough inspections. They found out my bearing was about to go out and showed me. I'm very grateful in this time of pandemic I can now say and believe there are still some of us good and honest people out there

Highly recommend service from this company. Had an oil change done and the staff was extremely professional and friendly. Dan was my personal advisor, but I was helped by Shane and Vincent while waiting as well. I have sent friends there for service and will continue to do so.

Marcus Thomas was professional, friendly and assuring from the very start of our long day. I was given a ride to work and picked up afterward promptly. My driver, forgot name unfortunately, was friendly, welcoming and had easy conversation during drive. The work became more extensive than previously thought, but I was kept informed of everything and it was finished by end of day. Honest and fair, and seemed to be a good working environment. I will be going back for my oil changes from now on as well.

Great customer service. I called in advance to check if they had a part in stock, once verified I drove down and waited 30 minutes and my vehicle was finished. I will be using this service department in the future.

I rarely give 5 stars but I've been A ford fanatic for years and I have worked as an ASE certified technician for a Ford dealership in the past and I must say I was given over and above treatment here at the quick lane in Temple Texas.
I broke down last night on the side of the highway a long way from home. I was able to get my truck in early on Saturday morning and have them fix the problem. Not only did they fix my problems, they took care of some other issues on the truck I've had

They were kind, and courteous, and finished in a relatively short time.

Courtesy goes a long way in my book.

-JR

They took care of my car repair quickly and effectively! Excellent employees and care about your needs!! Thank u guys!!

I arrived kind of close to closing time on a Saturday but they happily got me in. The tech found a potential problem with the battery, the advisor explained it clearly, and it was fixed quickly & at a good price. I was on the road a lot sooner than I expected. Thanks!!

My mom's ford needed a new battery, and for her model it was not in an easy access spot, as well as not available anywhere else, but they were able to take care it same day, and done within an hour.

Glad I made the move from Garlyn Shelton to Johnson Brothers. Solid service when I’ve needed them.

I deliver oil there weekly. Great group of guys working very hard in the heat to make the customers vehicles complete and safe.