Marathon Gas

They're running a scam to avoid paying sales tax or repirting dalrs to Marathon corp. Using phone Credit debit app not registered to business.

When I came to rent the truck on, 11/11/16 around 10am that I reserved online for 24 hours, a woman rung me up. When she finished, she handed me the keys and said to go match the key number with the truck number. I told her I had never rented a U-haul by myself and asked if she could show me. She said she would be right with me as she began to ring up other customers in line. I waited and waited until I decided to go ahead and let her meey me by the truck. She never came and I struggled with opening the back door but I got it. The front smelled like cheap cigarettes and was kinda sandy but I was on a time limit so I didn't worry about it and I left. I brought the truck back 11/12/16 by 9:30am. When I left, the woman didn't give me a receipt. She said everything was fine. So expected to be charged the $45 ($44+change) that we originally discussed. I get my bank statement and I was charge twice for a total of $127.89. The receipt says I drove 50 miles but my move wasn't far at all. When I brought back the truck, it took $12 to fill it back up. That definitely was not 50 miles. Now that I think about it, she never checked the mileage on the truck before ringing me up. From the time that I said 'Hello' to her, she never left the store. She only left the register to get me the dolly that I also rented, and she forgot to get before ringing up the next person. I went back to tell them all of this and the man laughed on my face, told me that there is no way it could be wrong. The $127.89 was split into two separate charges. One charge was initiated on 11/11/16 and the other on 11/12/16 but I should never have been charged before 11/12/16 right??? That caused an over draft in my account which I was charged for as well! I am disputing it with my bank as well. Several people told me they had bad experiences with this location as well! They should not be U-haul representatives at all. The worst customer service I've ever had!!!

I will never buy gas at this station again. Condescending tone, placed a $75 hold on my credit card for $10 of gas, then proceeded to explain the steps of how to pump gas into a vehicle. Credit card machine wouldn’t work at pump and no chip required inside. If you want to save money on credit card processing by inconveniencing your customers and then talking to them in a demeaning way, you will lose customers. It appears to be a repeat pattern at this location.

Absolute worst establishment in Hillsborough County. I would rather run out of gas and walk home, instead of stepping foot on this property ever again. I was completely astonished that an employee would actually treat another human being the way that customers are treated here. Do NOT under any circumstances give this place a dime of your money. Go to the Shell or Wawa at the same intersection.

Worst customer service. This location is 24 hours and I stopped in for a subway sandwich about 5am. Employee was sleeping standing up. When I asked to order a sandwich, he got mad because I woke him up and told me no sandwiches. Subway, please remove your name from this location because I will never eat from this location again. This Marathon location is dirty inside and outside. I don’t even know why subway would allow one of their restaurants to reside there.

If I could give no stars I would. Their customer service needs to be evaluated. I asked for information and was hung up on twice. Never will go back to this establishment or lack there of. Active duty serviceman!

In a nutshell I got poor service from the subway employee around 10 ish pm and went to the register to pay for my food and the Indian guy that was at the register was completely mute didn't say a word to me from the time I approach the counter saying that I was facing dilemma with the subway employee so the time he had to be my change and I left.....

Horrible and one of the worst service ever

Do not pick up Uhaul from here....I waited more than 30 min only to be told that they cannot connect to system ....no respect for customer time

Better off going to local company owned uhaul on Brandon avenue which is 10 min away .....

Worst service I have ever experienced. They did me a huge favor by making me take my business elsewhere.

They're incredibly rude and have no place owning a business.

All window cleaning bins empty and dry.

Garbage of gas station ⛽bad experience

El peor servicio del universo comprueba por ustedes mismos