AT&T Store

Ben was a very patient and helpful, he turned me on to a lower bill option which saved me a good amount of money. He was knowledgeable and new exactly how to help me. I explained I was short on time and he went above and beyond making me a priority. Will definitely look forward to doing business again with him and att

Worked with Ryan on a recent visit. He was insightful and friendly! Thanks for all your help, Ryan!

Ryan was our customer service rep. He was extremely knowledgeable, patient. He took the time to explain everything, speak with customer service for us. Did not let us leave until he had done absolutely everything to help us. Great experience. We hope to work with him again

Cory was extremely helpful in helping me get my phone up and working again after I tried everything! He could've told me to call the tech line but took of everything for me .He deserves a raise!!!!!

Wonderful experience! So appreciate Matt taking the time with us and ensuring that we were not only reaping all the benefits offered, but helping us in the selection of our new devices... he really took the time to get to know us and help make a decision for the phone that best suits our lifestyles! The kids love their new tablets and I enjoy the quieter drives in the car :) We definately be back for my daughters phone!

Steve was is an outstanding customer service professional. He was able to answer all of my questions and assist me in selecting a phone that was the perfect fit. I was amazed at how he and his staff handled the busy store while I was in for my upgrade. I highly recommend Steven to anyone who is looking for a knowledgeable sales person and extraordinary provider of customer service. AT&T is lucky to have Steven as part of their team.

I had a great experience with Taz helping me tonight. He was informative and pleasant to work with. Taz informed me that I could increase my data plan fairly easily and was able to set everything up right there at the store very quickly. I appreciate the awesome service!

Tomiek!!! Thank you so much for your customer centricity! I observed your service with three customers prior to working with you. You truly have the patience of Job and great technical skills! Thanks for not giving up on my device and for staying late and going beyond the call of duty. You stayed a little later than anticipated and I appreciate your exceptional service, it is to be commended. I wish you continued success in your work and if you aren't a manager or manager in training; you certainly deserve the opportunity! I see you young man and you have great business acumen.

I went to this location today to switch to AT&T and get a new iPhone. Zac was so helpful and patient
in dealing with our old carrier and setting up our new phone. We would definitely recommend the Chili
location and Zac in particular.

Tomiek gave me excellent service. He was polite and he explained everything throughly. The process was quick and easy. I love my new iPhone 11.

This store is great! Alex made sure I understood how to do what I wanted to do with my new tablet and even provided an in depth review of a next bill estimate so I know exactly what to expect. I highly recommend visiting this store and asking for Alex!

Matt did a fantastic job not only did he help save me money but he also got me phone I wanted but he also gave me expert customer service. I would highly recommend him to anyone for your att needs!

Tomiek has been so helpful, I'm 64 years old and unknowable about computer stuff.
Tomiek shows a lot of patience and has been so helpful a few times. I appreciate it.
Currently I have a smartphone and tablet with Att , I will be upgrading soon at this store with Tomiek. Sincerely, Larry Dilullo.

Worked with Ben and she was super cool and nice, very down to earth and helpful. would come back to this location just for him!

While traveling through NY back home I had an issue with my phone and stopped into the Chili Ave store in Rochester, NY. Can't say enough about CJ and Charli. They were both super knowledgeable and friendly. Awesome experience!

Steven took wonderful care of me at the chili location. I did not know anything about the smartphones and his patience and knowledge was so impressive. I would come back to your store and recommend it to others. Very impressive. Thankyou steve.

Went in today and Carlton helped me with some technical issues I had with my phone. He was very helpful. Answered all my questions. Thank you!! Big reason why I stay with ATT.

Just got a sweet deal on my new S9. Staff was awesome, made it fun and transferring my stuff was easy hooking the phones together.

Helped me with a technical issue and heard about direct tv and phone promotions. The reps quotes have been accurate about my total monthly prices every month.

Steven has the best customer service snd knowledge I have ever seen. I will never go anywhere but at&t and this location. All of the staff here are amazing. A++++++