Goodyear Auto Service

I recently had an outstanding experience at a Goodyear tire shop while traveling. I encountered a flat tire and was in a bit of a panic, but the team at Goodyear was incredibly friendly, kind, and helpful. They quickly put on a spare tire so I could make it to my appointment on time, and afterwards, they had my flat tire repaired and ready to go. This was the best tire experience I have ever had. The staff’s efficiency and kindness made a potentially stressful situation much easier to handle, especially being more than 500 miles from home. I highly recommend this Goodyear location for their exceptional service and customer care. Thank you, Goodyear team, for turning a challenging day into a positive experience!

Wish I could give more than 5 stars.
Our A/C went out while on vacation. Temps were in the mid to high 90°s. We stopped in, explained our situation, and they took a look at the car right away. A few hours later we were back on the road with our A/C restored. Thank you, thank you, thank you Goodyear Frankfort, KY. You were our saviors!

Dan was so helpful! We had a flat tire halfway on our trip to Gatlinburg. Called Goodyear and he said he could squeeze us in. We were in and out in under 30 minutes 💕 unbelievable customer service everyone was so friendly. Thank you for saving our vacation Dan 💕

Awsome customer service at great prices. When an issue hits and you need help, they are always there to help.

Alyssa always goes above and beyond to help. She’s quick to answer my questions and provide me with any information that I need and she’s always friendly and welcoming when I come into the store. She is definitely an asset to this location. Honestly, everybody in here is very friendly. I’ll continue to visit for as long as I can.

Extremely quick and helpful. Worked my car into the schedule and got me out and running within a day. Alyssa was great!

This is gonna be a great review. Your employees at the Frankfort Ky store is outstanding . Dan and the team are the reason i use Goodyear. I have never had a bad experience there they honestly treat you like family and its refreshing and rare to have that in the business world corporations mostly seem to be looking out for themselves but not at the Goodyear in Frankfort Ky . they put the customers first that's not always the case at other businesses always the case with the store in Frankfort . i can't say enough good or great things about this place . but i will say thank you and way to go to the Goodyear Corporation for having these great employees . your great company will always have my business. Merry Christmas from a very satisfied customer.

This is the second time we've used Goodyear. Both time we were in and out quick. This time, my alternator, battery and serpentine belt all went out and a motor mount broke. I called them at 7:30 am on a Saturday and by noon we were finance, the car was done and I was driving away. Any other place I would probably still be waiting on part. Their staff offers some of the best customer service you will find in todays times and the prices are actually decent. Keep up the great work.

Garret was a great help. Been to 8 shops to find out what was wrong and he was the first to find out what's really going on and be able to show me what I needed to do.

First time we took one of our cars here. We saved close to $500 compared to what the dealership was going to charge us. They did such a good job, took our other car and saved close to $200 and they did such a great job again! Definitely made us into loyal customers from now on!!! 😁🎉 Shout-out to Alyssa and Trey!!! Keep it up, y'all!

I can not thank Trey enough for how much he helped me! He was considerate and empathetic even as I got emotional over the price of the only brand/tread tire in my size available at the store to replace my flat. And unable to wait or get my vehicle any other location, needing the tire now, he made this whole process as painless as possible and even found me a better deal by working with other appointments in the upcoming week. He and the technicians Bladen and Joshua at this location deserve all the kuddos possible, will definitely be returning and recommending to anybody in need of car maintenance or such!

Thank you guys so much!

The Goodyear Tires in Frankfort, KY has always taken exceptional care of my two vehicles. Upon my arrival I am always greeted with a smile from Alyssa or Trey who take my vehicle right back to be serviced. The pricing is very competitive and the products I need are in stock. Keep up the outstanding work.

Personally I had the best experience possible at Goodyear when I needed a Oil Change, Alignment and new tires installed. Alyssa Lyons and Aaron Aldridge were both very knowledgeable, polite and helpful with my needs! They will definitely get my business in the future for all of my automotive needs!

I stopped at Goodyear as an emergency stop because I had a large nail in my tire and was loosing air quickly. They were able to get my van in and repair my tire the same day. Everyone was very helpful and friendly and the price was affordable. I was very happy I stopped there.

Bought tires online and got a great deal. Perfect service, would definitely recommend!!!

Great service received when they installed 4 new tires, and a good deal!! With regular rotations I got over 76,000 miles on my last set purchased here. Very professional, I highly recommend Goodyear vehicle service!
Thanks

I’ve had nothing but great experiences with Good Year Tire on US-127 in Frankfort KY. Specifically, I’ve done majority of my business with Alyssa. She is always helpful and works to give the best service for anything I need. Not only does she do great with me, but with others as well. I’ve observed her interactions with others. She remains profession and displays qualities an employee should have in a business. Great job and keep up the good work Alyssa.

Traveling from IA to Asheville and stopped in Frankfurt, KY,to camp overnight when I saw I had a really bad tire on my 2021 Airstream. Googled "tires near me" and this place came up. I called and they said"come on in". They assessed the situation and within 60min I had 4 new tires which I was going to replace by next spring anyway. In today's world you don't get that kind of speedy, caring service anymore. This was amazing and I'm headed over the mountains tomorrow without worries. Friendly people!

They are amazing! I was in Frankfurt, KY on vacation from PA and had check engine light issues on my way. Once I arrived in Frankfort I stopped in and was worried about possible engine issues knowing I had atleast a 10 hour trip back to PA. They squeezed me into an already packed schedule the same day and took a look at the diagnostics. Turned out there weren’t any codes. It gave me peace of mind for the rest of my trip. Everything was complimentary too which was much appreciated! Great people who truly care about helping people with their cars!

The guys on staff were absolutly fantastic. Me and my mom had a really rough morning with hauling my 1 horse. With my tire blowing shortly after we took off from the hotel. Then after changing it out with the spare it went flat 5 miles up the road. Luckily we were lucky to have a truck driver air it up and send us here. The staff was wonderful and extremely nice with us having the horse out while they worked on the trailer. And my horse loved all the attention he was given. Would highly recommend this place. Was fast, knowledgeable and friendly!!!! Thank you to Kelly and your team.